I just returned from seeing my dentist and it would be fair to say that I am spitting blood. For the past 30 years this man has been in charge of my mouth and overall I have been relatively happy with him and his services.
Within the past couple of years I have become less and less happy with the things that have been going on in his office. The rates have gone up and they have stopped accepting my insurance. Nevertheless for a variety of reasons I stayed with him.
This past January I went in for a routine cleaning. During my appointment I learned that I had a cracked tooth that might require a crown but that this would not be necessary immediately, if at all.
Today I learned that the tooth snapped and that it will need to be prepared. Strangely enough I haven’t felt any pain at all from this.
So I was meeting with the receptionist/assistant/flunky to schedule time to come in for the crown. She told me that it would be $835. Since they have stopped taking my insurance I wasn’t sure if I was going to have the work done there, but was understandably reluctant to get involved with someone new for something like this.
I asked if there was a payment plan that could be scheduled and the flunky snootily told me that I could put down 50% today and that I might be able to finance rest if I qualifed for their finance company. She also told me that she thought that I had been a very slow pay and that they have a lot of bills that they have to pay.
She then tried to chastise me about some other work that needs to be done saying that the dentist had found three teeth between January 2004 and 2005 that needed fillings and that I had failed to handle that.
I was completely taken aback by her attitude and told her that at no such time had anyone discussed anything other than the crown with me and for that matter I had a tooth filled in January.
But she insisted on telling me that I was mistaken and that they could not have made a mistake. Her haughty and obnoxious attitude really sent me over the edge and I told her not to worry about scheduling the crown because I was done with them.
I understand that they have bills to pay and I understand that there are challenges, but I aslo know that I come to a rinky dink office that hasn’t been updated since 1978, that they do not validate parking and think nothing of engaging in unnecessary conversation about this and that while I sit in the chair and that had they used a nicer manner I probably would have stuck with them.
But not anymore. Goodbye Charlie, see you later Doc I am going to find someone else who has a flunky and no attitude.